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Our new platform release ‘Harmony' is here 🎶 - AI-Powered Copilots and Featured Insights. Read the post
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Andy Scott

4 articles by Andy Scott

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Operata Collector for Edge released.

The Operata Collector, a browser-based data collector and agent messenger for alerting and reporting issues is now accessible through Edge Add-on in addition to Google's Chrome Store.

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Cementing :) Agent Performance - Boral Case Study

Driving increased CSAT through better audio quality.

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Au revoir 2022.

It's been a big year in CX with another ahead.

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All new Playbooks

Helping you act faster when issues arise and efficiently use the data to focus efforts that significantly impact your Customer & Agent Experiences. 

See Operata in action.

Lock in some time with a Product Specialist.

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